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Privacy Policy

Effective September 30, 2026

We collect only what we need to quote, deliver and get paid for your project, we never sell your data, and the site uses no advertising or analytics trackers.

What we collect

WhereWhatWhy
Quote form, email, WhatsApp and live chatYour name, email, phone or WhatsApp number, project details, deadline and any files you sendTo prepare your quote and contact you about it
Client accountYour email, login details and optional two-factor authenticationTo give you a secure dashboard for projects, messages and payments
ProjectsYour files, messages with our team, deliverables, refinement requests and project historyTo carry out and quality-check your project
PaymentsAmounts, dates, PayPal transaction references and your wallet historyTo take payment, issue refunds and keep accounting records. PayPal handles your card details; we never see or store your full card number
ReviewsYour review, rating and the name and role you choose to showTo show approved reviews on the home page, only with your consent
Free-tool updatesYour email address and the consent wording you agreed toTo send occasional updates about new tools and guides; unsubscribe at any time
WebsiteStandard server logs (IP address, browser type, pages requested, time)To keep the site running and secure

Free tools

Most free tools run entirely in your browser: the numbers and text you enter are not sent to us. Some tools save your progress in your own browser so you can come back to it; clearing your browser data removes it. A few tools look things up in public databases, and each is marked on its page: the citation generator and reference checker query Crossref, and the PubMed search tools query the US National Library of Medicine. Only the search terms, DOIs or references you enter are sent to those services.

Cookies and browser storage

We do not use advertising or analytics cookies. The site stores a few items in your browser: your light or dark theme choice, your saved free-tool progress, and, if you sign in, the session that keeps you logged in. The live chat window, provided by Tawk.to, sets its own cookies so that a conversation continues if you move between pages or come back later.

Who processes your data for us

We share data only with the providers that run the service, each for its own part of the work:

  • Supabase: database, sign-in and file storage for accounts, quotes, projects and files.
  • Hostinger: website hosting and our email.
  • PayPal: card and PayPal payments and refunds.
  • WhatsApp (Meta): messages, if you choose to contact us that way.
  • Tawk.to: the live chat window, which stores the messages and any name or email you give in a chat.

Our specialists and quality reviewers see the files and details of the projects they work on, under a duty of confidentiality. We share data with anyone else only if the law requires it. These providers may store and process data outside your country, including in the United States.

How long we keep it

  • Project files and deliverables: 12 months after the project is completed, or sooner if you ask us to delete them.
  • Invoices, payment and wallet records: 7 years, for tax and accounting.
  • Quote requests that do not become projects: 12 months.
  • Free-tool update emails: until you unsubscribe.

Security

Connections to the site are encrypted, every account has its own access controls, and our team and specialists must use two-factor authentication. Clients can turn on two-factor authentication in their dashboard settings. No system is perfectly secure, so please remove personal health information and other sensitive personal data from files unless we have agreed how it will be handled.

Your rights

You can ask us to show you the data we hold about you, correct it, delete it, send you a copy or stop using it for updates. Depending on where you live (for example the EU, UK or California), the law may give you further rights, including the right to complain to your data protection authority. Email info@timelyscholar.com and we will reply within 30 days. We may need to keep payment records for the periods above even after you ask us to delete your account.

Children

Our services are for people aged 16 and over. We do not knowingly collect data from anyone younger.

Changes

We will post any changes on this page with a new effective date, and email clients with an account about significant changes.

Contact

Email info@timelyscholar.com or WhatsApp +1 (754) 279-5529.

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